Who we are
PublicServicePathway UK is an independent candidate-preparation service operated by Maebh Collins. It is not part of, affiliated with or endorsed by the UK Government or Civil Service. For privacy questions, email hello@publicservicepathway.co.uk.
Data we collect
We collect account details such as your name and email; the target grade and preferences you set; vacancies, evidence examples and practice results you choose to save; plan and billing status identifiers supplied by Stripe; support messages; consent records; and limited technical and security logs. Stripe processes card details directly and PublicServicePathway UK does not receive or store full card numbers.
How we use it
We use account and preparation data to provide the workspace and tools under our contract with you. We use essential technical and security data for our legitimate interests in keeping the service reliable and preventing abuse. We use billing records to meet contractual, tax and legal obligations. We send marketing only where you have opted in, and you may withdraw that consent at any time.
Vacancy and evidence text
The current Vacancy Decoder analyses pasted text in your browser. It is not sent to our database unless you select Save to workspace. Please remove personal details belonging to other people before pasting or saving a vacancy or evidence example. Saved preparation data is private to your signed-in account under database row-level security.
Processors and transfers
We use Supabase for UK account authentication and an EU-West database, Netlify for website delivery, Stripe for checkout and billing, and email providers for service messages. These providers may process limited data in other countries using their contractual and legal transfer safeguards. We do not sell personal data.
Retention
Preparation data is kept while your account is active and is deleted when you use the account-deletion control, subject to short operational backups. Billing and transaction records may be retained for up to six years where needed for tax, accounting or legal obligations. Security logs are kept only for a proportionate operational period. Marketing records are kept until you opt out.
Your rights
Depending on the circumstances, UK data protection law gives you rights to access, correct, erase, restrict or object to processing, and to receive portable data. You can update core profile data or delete your account in the workspace, or email us for help. You may complain to the UK Information Commissioner’s Office at ico.org.uk.
Storage on your device
The service uses browser storage that is necessary to keep you signed in and to retain an unsaved local Vacancy Decoder draft. We do not currently use advertising cookies. If non-essential analytics or marketing cookies are added, they will not be set without any consent required by law.